Computer Can't Find Printer
The printer doesn't appear in Windows' list of available printers, either after previously working fine or during an attempt to add it for the first time.
Quick answer: If a printer that used to work has simply disappeared, it's usually a network change or a driver issue rather than the printer itself failing. If it's a new printer that's never connected before, that's more likely a setup or network step that hasn't completed properly.
Likely causes
- The printer and computer are on different Wi-Fi networks (common with dual-band routers, or a device connected to a guest network)
- A driver issue preventing Windows from recognising a previously working printer
- The printer's network settings need to be reconfigured after a router change
- Windows' printer discovery hasn't fully searched the network
What you can safely check yourself
- Confirm the printer and computer are on the exact same Wi-Fi network, not just the same router if it broadcasts multiple networks
- On the printer itself, check its network status through its own screen or settings menu
- Try "Add a printer" again and allow extra time for Windows to search the network fully
When it needs a proper look
If the printer confirms it's connected to the right network but Windows still can't find it, that's worth a proper look at the network and driver setup together.