Computer Repairs Wynnum
I'm Ben, and I run Ben's Brisbane Computer Repairs from a home workshop in Wynnum — appointment only, no walk-ins. Drop your computer or laptop off and I'll diagnose what's actually wrong before quoting anything, so you know the cost before repair work starts.
How workshop repairs work
You bring the computer to the Wynnum workshop for an appointment — there's no retail counter and no unannounced visits, since it's a home-based setup rather than a shopfront. Once I've had a proper look, I'll give you a clear quote for the repair, including the cost of any parts, before doing any work. If the fault turns out to be something a quick software fix solves rather than a hardware repair, I'll tell you that too rather than quoting for work that isn't needed.
On-site and remote support
Not every job needs a workshop drop-off. If the problem is software rather than hardware — settings, Wi-Fi, a slow computer, general everyday help — I can often come to you on-site across Wynnum and the surrounding bayside suburbs at $135/hr, or handle it remotely over a screen-share session for $50 for 30 minutes or less, or $90/hr for anything longer. See the Service Areas page for the full list of suburbs covered for on-site visits.
Repair services
Common problems I see
Browse Computer Help →Do you have a shopfront in Wynnum I can walk into?
No — it's a home workshop, appointment only. Book a drop-off and I'll send the workshop address through once a time is confirmed, rather than an address to turn up at unannounced.
How much does a repair cost?
Workshop repairs are quoted individually once I've diagnosed what's actually wrong — never a flat hourly rate for hardware work. On-site IT support is $135/hr, and remote support is $50 for 30 minutes or less, or $90/hr for anything longer.
Do I have to bring the computer to Wynnum, or can you come to me?
It depends on the job. Hardware repairs, upgrades and diagnostics need the device in front of me, so those are workshop drop-offs. Software problems, setup and general IT help can often be done on-site at your place or remotely instead.
What areas around Wynnum do you cover for on-site visits?
Wynnum and the surrounding bayside suburbs — see the Service Areas page for the full confirmed list. Workshop drop-offs are welcome from anywhere, since it's the device that needs to travel, not me.