Data Recovery

Drop your device off at my Wynnum workshop for help when files, photos or documents appear to be missing.

Missing files, photos or documents are stressful, but the right next step depends on what's actually happened — accidental deletion, a failing drive, a corrupted device, or something else entirely. Drop the device off at my Wynnum workshop and I'll assess what's going on before attempting anything, since the wrong first move can sometimes make recovery harder. I'll give you an honest read on the chances of getting your files back and what it would involve, rather than promising a fix upfront. This covers computers, external drives, USB sticks and, within reason, phones. If the news isn't good, I'll also talk you through getting a proper backup running so it doesn't happen again.

My files or photos seem to be missing — can they be recovered?

Often, yes. It depends on what happened — accidental deletion, a failing drive, or a corrupted device all have different recovery options. Stop using the device if you can, since that gives the best chance of getting files back.

What are the chances my files can be recovered?

It depends on the cause — accidental deletion usually has good odds, while a physically failing drive is less certain. I'll give you an honest assessment before doing any work.

Do you recover data from phones as well as computers?

Yes, within reason — phone recovery depends heavily on the device and what's happened to it, so I'll let you know what's realistic once I've had a look.

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